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Funeral directors · West Derby, Liverpool

Celebrating life
the modern way.

Female-led, independent funeral care, with bespoke funeral choices and a spa-like funeral parlour. When you are ready, we are here, day or night.

As seen on Channel 4: The Fabulous Funeral Parlour

Welcome to Butterflies

Not a traditional funeral parlour

We are a female-led, independent funeral home with a small, compassionate team who meet every family personally. Our environment is calm, soft, and nurturing, more like a spa for the soul than a traditional funeral home.

Hayley, founder of Butterflies Rising, in a top hat — black and white portrait

Hayley's story

Why Butterflies Rising was created

My name is Hayley, and Butterflies Rising was created from love, loss, and a promise I made to my mum, Collette.

On 28th December 2019, my world changed forever. My beautiful mum, Collette, passed away at just 59 years old. She had bravely battled stage 4 lung cancer, and against all odds, her cancer was almost gone. But tragically, the flu took her away suddenly and unexpectedly, just as she was starting to recover.

Read Hayley's full story

I cared for her throughout her illness, in hospital, when she was at her most vulnerable and bedridden. Every day, I brushed her hair, held her hand, and made sure she always felt loved, safe, and dignified.

When the time came, she passed away in my arms. It was the most painful yet precious moment of my life. And when she was laid to rest in her coffin, I lovingly did her hair and makeup myself, the final act of care I could ever give her. In that moment, I knew this was what I was meant to do.

Before losing my mum, I had run a successful aesthetics academy for over 20 years, helping people feel confident and cared for. But after she passed, my purpose changed completely. I wanted to help families walking the same path I had, to give them comfort, understanding, and the gentleness I knew was missing.

I began working for a large corporate funeral firm to learn more about the industry. But what I saw there was often cold, rushed, and impersonal, the complete opposite of what grieving families needed. I knew then that funeral care could and should be different.

That's when Butterflies Rising Funeral Care was born.

Every loved one who rests with us is treated with gentleness, dignity, and love, just as I treated my mum. Every family who walks through our doors is met with warmth, understanding, and the assurance that their loved one is in caring hands.

“When I lost my mum, I made a promise… that no family would ever feel alone, and every person would be cared for as if they were my own.”

For Collette — forever our butterfly

The little things

Support that carries on

Our care doesn't stop when the day is over. The small details are where families feel it most.

  • Nameplates in their own favourite words
  • Visits before the funeral
  • Flowers a year on, asking how you are

The parlour

“Ours, when you walk in, is like a spa.”
Hayley McCaughran, speaking to BBC News
A washroom painted with angels in gold and sky blue
Angels in gold and sky blue
A parlour room with a painted stairway into the clouds
A stairway into the clouds
A chandelier of softly glowing blue butterflies in a round ceiling opening
Our butterfly chandelier
  • A 10ft waterfall
  • The scent of baby powder
  • A halo
  • An angel swing

From our families

Kind words

5.0 from 58 Google reviews

Read them on Google

1 / 4

As seen & read

Channel 4 · The Fabulous Funeral Parlour BBC News The Guardian

Goodbyes

Goodbyes, beautifully done

The Butterflies Rising building on Mill Lane, West Derby
37-39 Mill Lane, West Derby
Two black horses with tall golden plumes standing in harness
Horse-drawn farewells
A Butterflies Rising funeral director in a grey tailcoat and top hat
Our team, in full dress

Arrange a visit

Come and talk to us

Whenever you are ready, call, email or come in. Our telephone is answered 24/7.

Telephone

0151 345 4340
Answered 24/7

Visit

37-39 Mill Lane,
West Derby Village,
Liverpool L12 7HY

Hours

Mon – Fri9:30am – 5:00pmSat & SunClosedTelephone24/7

Enquire here

Tell us a little, and we will get back to you.

This opens your email app with your message ready to send to info@butterflies-rising.co.uk. If you need us now, please call — we answer 24/7.